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How Do I Become A Featured Photographer On The Model Site
You’ll find complete information on becoming a featured photographer and participating in the Seniors Ignite Model program here.
I Lost My Password
To reset your password, visit the Account Page, and select the “Lost Password” option. A link will be emailed to you so you can reset your password.
I don’t see my downloads anywhere on my account page
Please make sure you are logged in using the same email address you purchased the product with.
I Have Questions About The Event
How Do I Sign Up For The Event
You can register here
Where Is My Free Download?
Free downloads are sent by email. It can sometimes take up to an hour before you receive it. Make sure to check your spam filter to make sure it didn’t get caught there. You can also access any downloads by registering for a free account on Seniors Ignite.
I Need To Download A Product Again
Any past purchase can be download from your Account Page
Product Download Issues
If you are having trouble downloading a Workshop or Template, try the following:
- Make sure you using a high speed connection to download
- Make sure you are using an updated version of your browser
- Corrupt or missing files can be the result of an interrupted or incomplete download. Check your connection and try downloading your purchase again.
- Use a different utility to unzip your purchase file.
- If the download is pausing or gets hung up – this may be due to firewall settings or limits with your internet provider. Try resetting your modem and then try downloading again.
- If your having trouble opening files, try re-downloading the product.
I Can’t View The Workshop Video Downloads
Please make sure you are running the latest version of Quicktime